Sales Coordinator

Confidential Company
Dubai, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

The Sales Coordinator will support the sales team in managing customer accounts, processing orders, coordinating with production and logistics teams, and ensuring smooth execution of sales operations in the steel industry. The role requires strong coordination skills, attention to detail, and knowledge of steel products and B2B sales processes. Key Responsibilities: Sales Support & Coordination - Assist sales team in preparing quotations, proposals, and tenders for steel products (TMT bars, structural steel, coils, sheets, etc.) - Coordinate with clients for order confirmation, specifications, and delivery requirements - Maintain and update customer databases and sales records Order Management - Process sales orders in ERP/system accurately and ensure timely entry - Coordinate with production and warehouse teams for order fulfillment - Track order status from placement to delivery Customer Communication - Handle customer inquiries via phone, email, and meetings - Provide updates on order status, pricing, and delivery schedules - Resolve basic customer issues and escalate complex matters to sales managers Coordination with Internal Teams - Work closely with logistics for dispatch planning and delivery scheduling - Coordinate with finance for invoicing, payment follow-ups, and credit control - Liaise with production for stock availability and customization requirements Documentation & Reporting - Prepare daily/weekly sales reports - Maintain records of quotations, purchase orders, invoices, and contracts - Support in preparing MIS reports for management review Required Skills & Qualifications: - Bachelor’s degree in business administration, Commerce, or related field - 1–3 years of experience in sales coordination (preferably in steel, construction, or manufacturing industry) - Strong understanding of steel products and B2B sales process (preferred) - Proficiency in MS Office (Excel, Word) and ERP systems - Excellent communication and interpersonal skills - Strong organizational and multitasking abilities - Attention to detail and accuracy in documentation

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Professional Services
United Arab Emirates
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