Sales Coordinator/ Receptionist

Company not disclosed

Dubai, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

Sales Coordinator / Receptionist Company: Zocoa Group Location: Dubai, UAE Employment Type: Full-time Job Summary Zocoa Group is looking for a Sales Coordinator / Receptionist to provide strong administrative and coordination support to the Sales team while also managing front-office and reception responsibilities. The ideal candidate should have strong communication, coordination, follow-up, and customer-handling skills, with the ability to work closely with the Sales team and coordinate with other departments to ensure smooth and timely execution of customer requirements. Key Responsibilities Sales Coordination - Provide day-to-day coordination and administrative support to the Sales team. - Coordinate with customers regarding orders, quotations, product availability, deliveries, samples, and documentation. - Make cold calls to potential customers and identify new sales opportunities. - Contact prospective customers, introduce Zocoa Group’s products and services, and generate leads. - Maintain and update a database of prospective and existing customers. - Follow up with leads generated through cold calling and other sources. - Schedule meetings and appointments with potential customers for the Sales team. - Prepare and maintain quotations, sales orders, invoices, price lists, and other sales-related documents. - Follow up with customers and internal departments on pending requirements. - Coordinate closely with Sales, Procurement, Production, Accounts, Logistics, and other departments to ensure customer orders are processed smoothly. - Assist the Sales team in preparing sales reports, order summaries, quotations, and other required documents. - Support the Sales team with customer communication and timely follow-ups. - Monitor pending orders and follow up internally to ensure timely completion. Reception & Front Office - Welcome and professionally attend to customers, visitors, suppliers, and guests. - Handle incoming calls and direct them to the appropriate person or department. - Manage the reception area and maintain a professional front-office environment. - Receive and distribute documents, couriers, and correspondence. - Coordinate visitor appointments and meetings. - Handle general inquiries and provide appropriate assistance or direction. - Maintain visitor records and support general office administration. Requirement - Bachelor's degree or relevant diploma in Business Administration, Sales, Commerce, or a related field. - 2–4 years of experience in Sales Coordination, Sales Administration, Customer Service, Reception, or a similar role - Strong communication and interpersonal skills. - Good customer service and telephone etiquette. - Proficiency in MS Office, especially Excel and Word. - Strong coordination, follow-up, and organizational skills. - Ability to communicate and coordinate effectively with multiple departments. - Professional, presentable, punctual, and customer-oriented. - Ability to multitask and work in a fast-paced environment. - UAE experience is preferred. - Experience in FMCG, food, manufacturing, trading, or a similar industry will be an advantage. - Salary range: 3k to 4K

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