Sales Support Coordinator

Company not disclosed

Dubai, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

About the Role Al Thika Packaging is looking for a proactive, dynamic and flexible Sales Coordinator to join our back-office and sales support team. Working closely with the existing coordinators, the Sales Coordinator will provide administrative and operational support to the sales team, helping ensure smooth day-to-day sales activities and allowing the sales team to remain focused on customer development and business growth. Key Responsibilities - Support the sales team in acquiring, serving and retaining customers - Maintain and update customer, sales, vendor and item databases - Ensure sales orders and related documentation are processed accurately and on time - Communicate with vendors regarding products, technical information and application-related requirements - Coordinate communication between the sales team, other departments and senior management - Prepare and maintain sales documentation, reports, quotations and supporting information as required - Support customer and vendor correspondence and follow up on outstanding information - Assist with data entry, information management and retrieval - Support the sales team with day-to-day administrative and coordination activities Requirements - Bachelor’s degree in Engineering - Working knowledge of Microsoft Dynamics 365 Business Central / CRM systems - Experience maintaining customer, vendor, item, enquiry, lead and opportunity data within a CRM or ERP system - Good working knowledge of Microsoft Word, including document formatting, comments and preparation of professional company documentation - Strong working knowledge of Microsoft Excel, including VLOOKUP, PivotTables and data management - Working knowledge of Microsoft PowerPoint - Working knowledge of AutoCAD, including creating, modifying and editing technical drawings - Strong skills in data entry, database management and information retrieval - Excellent attention to detail and organisational skills - Strong interpersonal and communication skills - Professional communication etiquette when dealing with customers, vendors, colleagues and company representatives - Ability to manage multiple tasks and priorities in a busy working environment - Ability to work effectively as part of a team Job Location - UAE

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