E-commerce Assistant

APM Monaco
Hong Kong, Hong Kong SAR
Salary not specified
Posted
Full-time
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Job Description

Who are we? Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle. As an E-commerce Assistant, you will support the day-to-day operations of online business, before and after add to cart. With a focus on enhancing the online shopping experience, you play a vital role in ensuring smooth operational workflows and customer satisfaction. Responsibilities:  -  Create and manage product listings and landing pages on eCommerce platform, ensuring accurate titles, descriptions, images, fields across 7 websites & 1 App and more than 15 languages. - Maintain accurate product data synchronization between the PIM and Shopify, ensuring fields are consistent and up to date. - Coordinate human review / QA to verify AI output for accuracy, grammar, compliance, and product / technical correctness before publishing. - Assist in optimizing website and App product discovery journey including navigator, filter, on-site search, products recommendations, cross-selling, etc. - Maintain the eCommerce website & App, ensuring that all content is translated, up-to-date and functions correctly - Assist in implementing seasonal campaign and localization. - Conduct research on industry trends, competitor offerings, and customer preferences to inform E-commerce decisions. - Analyze heatmap and screen recordings to provide A/B test recommendations and address issues. - Gather and analyze customer feedback and reviews to identify opportunities for enhancing the shopping experience. - Support the team in analyzing sales data and performance metrics. - Handle ad hoc tasks and project assigned. Requirements - Degree holder in Business or other disciplines. - Previous experience in E-commerce operations, website coordinator. - Experience with Shopify Plus is a strong plus. - Competent in Microsoft Office Skills. - Able to perform multi-task and work in fast-paced environment. - Proactive, self-motivated, organized and detail-oriented. Benefits Why Join APM? •⁠ ⁠Global, Dynamic Team: Diverse and energetic workforce. •⁠ ⁠Growth Opportunities: We support your professional development. •⁠ ⁠Collaborative Culture: Teamwork and open communication. •⁠ ⁠Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts. Don't wait to join APM Monaco! Click on APPLY NOW!

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About APM Monaco

Retail / Wholesale / Distribution
Hong Kong
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