Assistant E-Commerce Manager - Fashion Retail

Key Responsibilities - Assist in managing the end-to-end ecommerce operations, including product listing, content updates, pricing, promotions, and inventory visibility. - Support the optimisation of the online store (website and marketplaces) to improve conversion rates, average order value, and overall customer experience. - Coordinate with merchandising, buying, marketing, warehouse, and customer service teams to ensure accurate product information, timely launches, and smooth order fulfilment. - Monitor daily sales performance, traffic, and key ecommerce KPIs; prepare regular reports and insights for the Ecommerce Manager. - Help execute promotional campaigns, seasonal collections, and flash sales across digital channels. - Assist with website content updates, banner management, category page improvements, and basic UX enhancements. - Support customer service escalation related to online orders and help resolve operational issues. - Stay updated on fashion trends, competitor activities, and ecommerce best practices relevant to the fashion retail industry. - Contribute to testing and implementing new features, tools, or platform improvements. - Perform other related duties as assigned to support ecommerce growth. Requirements - Bachelor’s degree in Business, Marketing, Fashion, Ecommerce, or a related field (or equivalent practical experience). - 5+ years of experience in ecommerce, preferably within fashion retail, apparel, or lifestyle brands. - Solid understanding of ecommerce platforms and marketplace operations. - Experience with product catalogue management, content creation, and basic digital marketing support. - Strong analytical skills with the ability to interpret sales data and translate insights into actions. - Excellent organisational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment. - Good communication and cross-functional collaboration skills. - Passion for fashion and online retail.