Job Description
Job Title Channel Manager Job Scope The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors’ activities, deals with resellers and coordinates with the marketing team on channel activities and programs. Main Duties And Responsibilities Technical and Operations - Define and implement the channel strategy and roadmap of the assigned service/product’s line in alignment with the management - Lead the partners’ relations in alignment with the company’s management and strategy - Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory - Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities - Specify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersv - Execute and supervise the entire sales cycle from quotation to collection - Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly - Generate sales for the entire service/product line in terms of long-term revenue and profitability - Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs - Develop and deliver accurate sales forecasts and market development reports in line with business objectives - Promote the service(s)/product(s) and the company within the region - Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary - Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization Talent Development - Lead and coach the team cultivating empowerment and ownership - Develop capabilities and secure a solid succession plan - Conduct regular performance reviews, identify training needs and oversee development plans. Position Requirements Education Bachelor’s degree in Sales and Marketing or any other related field. Experience - Minimum 3–5 years of relevant experience required. - Hands-on experience with the TP-Link portfolio or similar networking and enterprise products is essential (e.g., D-Link, Ubiquiti, Cisco, Huawei, Grandstream, CCTV, Servers & Storage). - The role covers the UAE and Gulf region. Travel will be required once per quarter. - Strong communication skills and a passionate sales approach are key.
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