Channel Integration Manager

We have an exciting opportunity for a " Channel Integration Manager" with our client in Dubai. Interested candidates are encouraged to send their CV to navika.srivastava@lancesoft.com Title : Channel Integration Manager Location : Dubai Duration : 6 Months Description: 1. Client Technical Onboarding & Integration - Lead technical onboarding for Corporate clients for all GTB payments, across: - Host‑to‑Host (H2H) - SWIFT (FIN / FileAct / Alliance connectivity) - APIs (Payments, Statements, Balances, Collections, etc.) - Understand client ERP/TMS landscapes and design optimal integration approaches. - Act as the primary technical point of contact for clients during onboarding. 2. Solution Design & Technical Discussions - Participate in pre‑implementation and solutioning discussions with clients, Sales, and Product teams. - Translate business requirements into technical integration models, message formats, and connectivity patterns. - Advise clients on best‑practice approaches to integration, security, and scalability. - Support complex deal discussions requiring non‑standard or advanced technical solutions. 3. UAT, Testing & Go‑Live Support - Coordinate and support end‑to‑end testing, including: - Connectivity testing - File format & Message validation - End‑to‑end transaction testing - Exception and error‑handling scenarios - Support User Acceptance Testing (UAT) with client technical teams. - Manage go‑live readiness, including cut‑over planning and validation. - Provide hypercare support post go‑live to ensure early stability. 4. Collaboration with Implementation Manager - Work in close partnership with the Implementation Manager, aligning: - Technical milestones with overall implementation plans - Dependencies across Product, Technology, Operations, and Client teams - Proactively flag risks, delays, or gaps that could impact delivery timelines. - Ensure technical readiness supports agreed deal timelines and commercial commitments. 5. Documentation & Knowledge Management - Prepare and maintain technical documentation, including: - Integration specifications - Message formats and mappings - Connectivity and security guidelines - Ensure documentation is clear, reusable, and aligned to standard GTB integration models. - Contribute to standardisation and reuse to reduce onboarding effort over time. 6. Stakeholder & Governance Engagement - Coordinate with internal teams including: - Channels Product, Implementation and Digital Solutions managers - GTB Cash / Trade Product - Technology & Architecture - Operations, Risk, and Information Security - Ensure integrations comply with: - Internal security and data standards - Regulatory and market‑specific requirements - Support audits, reviews, and technical governance forums as required.