Senior Client Advisor

Valentino
Singapore, Singapore
Salary not specified
Posted
Contract
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Job Description

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community. Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care. Expectations on Role and Responsibilities: - Develops store business through excellent clienteling and KPIs performance (conversion rate, cross selling, AVT, upselling, strategic zoning). - Offer and excellent level couture service at all times across all categories. - Mentors other client advisors on journey and KPI improvement and is a key teamplayer - Foster sales in partnership and OTO appointment routine. - Naturally integrates digital tools in selling and clienteling activities. Key competencies: - Has a proven selling and clienteling skills. - Has a collaborative mindset. - Has excellent communication and story telling skills. - Is able to sell all categories. - Strong product knowledge to support the team in product maintenance, replenishment, display. - Is a contributor to the correct operations of the store. The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.

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About Valentino

Retail / Wholesale / Distribution
Hong Kong
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