Front Desk Receptionist - Arabic Speaker

Company not disclosed

Dubai, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

Company Description Lutfi Group of Companies is a diversified organization established in 1971, operating across home appliances, electronics, optical retail, wholesale, manufacturing, and real estate. The group is known for its commitment to quality, innovation, and meeting the diverse needs of customers in both retail and commercial markets. Its real estate portfolio includes residential and commercial properties, supported by strong market expertise and customer-focused solutions. Lutfi Group fosters a culture of collaboration, creativity, and professional growth, empowering team members to contribute to the company’s ongoing success. Joining Lutfi Group means being part of a dynamic, innovation-driven organization with a long-standing reputation in the region. Role Description The Front Desk Receptionist – Arabic Speaker is a full-time, on-site role based in Dubai, United Arab Emirates. This role is responsible for greeting visitors, managing the reception area, and ensuring a welcoming and professional first point of contact for clients and guests. Daily tasks include answering and directing phone calls, managing inquiries in both Arabic and English, handling appointment scheduling, and maintaining visitor logs. The receptionist will support basic clerical and administrative functions such as filing, data entry, and document handling, and will coordinate with internal teams to ensure smooth office operations. The role also involves providing consistent, high-quality customer service, resolving routine issues, and representing Lutfi Group’s values and standards at all times. Qualifications - Strong customer-facing skills, including Customer Service and Communication abilities in both Arabic and English. - Proficiency in core front office responsibilities, such as Receptionist Duties and managing a professional reception environment. - Excellent Phone Etiquette, with the ability to handle calls, direct inquiries, and manage multi-line phone systems effectively. - Solid Clerical Skills, including basic administration, document handling, data entry, and use of standard office software. - Prior experience in a front desk, receptionist, or customer service role, preferably in a corporate or retail environment. - Professional appearance, punctuality, and reliability, with strong organizational skills and attention to detail. - Ability to work on-site in Dubai, United Arab Emirates, and collaborate effectively with a diverse team. - High school diploma or equivalent; additional training or certification in office administration or customer service is an advantage.

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