Sales Engineer – HVAC Aftermarket (Maintenance)

Job Title: Sales Engineer – HVAC Aftermarket (Maintenance) Department: Aftermarket / Service & Maintenance Location: Eastern Region, Saudi Arabia Position Summary The Sales Engineer – HVAC Aftermarket is responsible for driving revenue growth through the sale of maintenance contracts, retrofit solutions, spare parts, and service offerings for HVAC systems. The role focuses on developing long-term customer relationships, identifying service opportunities, and ensuring high customer satisfaction while meeting sales targets. Key Responsibilities 1. Sales & Business Development - Identify, qualify, and pursue sales opportunities for HVAC maintenance contracts (AMC), retrofits, upgrades, and spare parts. - Conduct site surveys to assess equipment condition and propose suitable maintenance solution. - Prepare and deliver technical and commercial proposals aligned with customer needs. - Achieve monthly, quarterly, and annual sales targets. 2. Customer Relationship Management - Build and maintain strong relationships with facility managers, consultants, contractors, and end users. - Provide technical support and guidance to customers regarding HVAC system performance and maintenance needs. - Ensure high customer satisfaction and handle customer complaints professionally. 3. Technical Expertise - Understand HVAC systems including chillers, AHUs, FCUs, VRF/VRV, package units, and controls. - Recommend energy‑efficient solutions, system upgrades, and performance improvement options. - Collaborate with service teams to ensure accurate technical assessments and proper execution of maintenance contracts. 4. Proposal & Contract Management - Prepare quotations, cost estimates, and tender submissions for maintenance and retrofit projects. - Negotiate contract terms, pricing, and service scope with customers. - Follow up on proposals to secure orders and ensure timely contract renewal. 5. Market Intelligence - Monitor competitor activities, pricing trends, and market developments in the HVAC aftermarket sector. - Identify new business opportunities and emerging customer needs. Qualifications & Requirements Education - Bachelor’s degree in mechanical engineering (mandatory) Experience - 1–5 years of experience in HVAC aftermarket sales, service sales, or maintenance contract sales. Technical Skills - Strong understanding of HVAC equipment, maintenance practices, and troubleshooting basics. - Ability to read technical drawings and equipment specifications. - Knowledge of energy‑saving solutions and retrofit technologies is an advantage. Soft Skills - Strong communication and negotiation abilities. - Customer‑focused mindset with problem‑solving skills. - Ability to work independently and as part of a team.

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