Service Now Technical Consultant

- Design, develop, and implement custom applications and modules within the ServiceNow platform. - Configure ServiceNow applications, including incident management, problem management, change management, and service catalog. - Write and maintain scripts using JavaScript, HTML, and XML for business rules, client scripts, and UI actions. - Develop and manage integrations with external systems using REST and SOAP APIs. - Work with stakeholders to gather and understand business requirements, translating them into technical solutions. - Conduct thorough testing of customizations and integrations to ensure functionality and performance meet specifications. - Create and maintain comprehensive documentation for custom solutions, configurations, and integrations. - Provide technical support for ServiceNow applications, troubleshooting and resolving issues as they arise. - Assist with ServiceNow upgrades and maintenance, including testing and validating new releases and patches. - Collaborate with cross-functional teams, including IT and business units, to ensure effective solutions and project success. - Follow and promote best practices for ServiceNow development, including coding standards and documentation procedures. - Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications may be preferred. - Proficiency in ServiceNow development, including experience with ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog.

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