Service Manager

Company not disclosed

Tuas, West Region, Singapore
Salary not specified
Posted
Full-time
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Job Description

About the role The Service Manager will serve as the technical-commercial face of the company in Singapore and Malaysia, driving revenue growth for service and replacement activities for copper brass radiators in power generation and industrial cooling applications. This role combines technical expertise focus on technical leadership, service delivery, operational excellence, incident and problem management, continuous service improvement and stakeholder engagement from a technical perspective. Key responsibilities - Identify, qualify, and pursue new business opportunities for service and repairs across power generation (utilities, IPPs), industrial processing, marine, and data center segments - Prepare and deliver technical presentations and commercial proposals tailored to customer needs - Conduct on-site radiator assessments using the Radiator Health Index methodology - Perform heat load calculations, sizing recommendations, and material selection guidance - Diagnose failure modes (corrosion, fouling, mechanical damage) and recommend optimal solutions - Build long term relationships with key stakeholders: plant managers, maintenance engineers, procurement teams - Manage and deploy service team on site for servicing and replacement jobs Requirements - Bachelor's degree in mechanical engineering, Thermal Engineering or related technical field - 5-8 years experience as Service / workshop manager, application engineering within industrial equipment (radiators, heat exchangers, cooling systems preferred) - Understanding of power generation, marine, or heavy industrial sectors - Ability to read engineering drawings, perform basic thermal calculations, understand corrosion mechanisms - Fluent in local language (Bahasa Malaysia) will be advantage and professional working proficiency in English and Chinese - Willingness to travel extensively to remote sites

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