Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

About The First Group Hospitality The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specializing in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com Lead and optimize TFG-F&B operations across the region, ensuring high standards of food quality, service, guest experience, profitability, and compliance. The role supports outlet openings, menu and recipe development, food-cost control, forecasting, reporting, and F&B projects in collaboration with Design, Construction, Marketing, and Operations teams. Other responsibilities include but not limited to - Monitor kitchen production, service standards, food quality, hygiene, and presentation. - Manage menus, recipe manuals, recipe costing, pricing, and food-cost performance. - Analyze operational results, prepare forecasts, and deliver regular reports. - Coordinate promotions, events, functions, and outlet activities with F&B teams. - Lead daily briefings, training, coaching, performance reviews, and team development. - Support recruitment, scheduling, delegation, motivation, and disciplinary processes. - Handle guest complaints professionally and ensure effective service recovery. - Maintain equipment, fixed assets, inventories, maintenance, and safe working conditions. - Support new outlet openings and ensure consistent implementation across the region. - Maintain strong communication and relationships across departments. - Strong knowledge of hotel, resort, and multi-outlet F&B operations. - Excellent understanding of guest experience and service excellence. - Knowledge of culinary standards, menu planning, recipe development, and food costing. - Ability to analyze performance, manage budgets, forecast demand, and improve profitability. - Strong leadership, delegation, coaching, and team-building skills. - Ability to motivate diverse teams and develop talent at all levels. - Effective communication, presentation, organization, and problem-solving skills. - Experience working with Design, Construction, Marketing, and other project teams. - Knowledge of hygiene, sanitation, health and safety, and UAE regulations. - High level of professionalism, integrity, adaptability, and commercial awareness.

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