Patient Service Associate, Clinic (Contract)*

Job responsibilities: The incumbent shall be responsible to: - Register patients for visits to Specialist Outpatient Clinic - Schedule appointments and assist patients to coordinate multiple appointments - Perform billing processes, including payment collection, manage cash float and encourage patients to sign up for cashless payment - Provide financial counselling, explain charges and assist patient with various finance schemes available - Assist doctor during consultation i.e. chaperone, translation, et cetera - Prepare patients for physical examination and take patient’s height and weight - Support doctors in teleconsultation i.e. equipment setup, coordinate with patients, et cetera Job Requirements: - Minimum GCE O Level - Preferably 1-year experience in customer-related / front desk service - Entry level candidates are welcome to apply - Working knowledge on computers - Good interpersonal and communication skills, able to work with all levels of staff - Strong organizational skills - Strong passion to serve the patients - Successful candidates will be offered a 1 year contract

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