Program Coordinator / Patient Service Associate(NUHS@Home)

NUHS@Home
Singapore, Singapore
Salary not specified
Posted
Full-time
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Job Description

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us. As a Programme Coordinator for NUHS@Home, you will play a vital role in the coordination and management of our patients' care. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you. Job Responsibilities - Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients; - Coordinate with external vendors to arrange for transport and courier deliveries; - Coordinate with NUH & cross hospital BMU to manage bed requests; - Coordinate with multi departments across NUHS to schedule appointments & other services as requested by the clinicians; - Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system; - Conduct financial counselling to patient/NOK on the estimated NUHS@Home bills, available subsidies, various payment schemes and mode of payment. - Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge. - Export reports from electronic medical records system and import data into relevant channels timely to facilitate information retrieval for the clinical team. Requirements - Diploma in any discipline; - Able to converse in English & mother tongue language (Chinese/Malay/Tamil); - Computer literate and be proficient in Microsoft applications; - Be willing to work outside of working hours (E.g. weekends and/or public holidays); - Able to cope with and work in a fast paced environment; - Must be a good team player with positive work attitude; - Prior knowledge/working experience in a hospital setting is an added advantage.

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