Customer Service Specialist (Overnight shift is required)

Company not disclosed

Hong Kong, Hong Kong SAR
Salary not specified
Posted
Full-time
Apply on LinkedIn

Job Description

Summary: You’ll be the bridge between our clients and production teams, ensuring smooth communication, timely delivery, and exceptional service. This is a fantastic opportunity for someone starting out in their career or with up to one year of customer service experience who’s eager to grow in a fast-paced, client-focused environment. Responsibilities: - Serve as the primary point of contact for clients - Ensuring world-class service and maintaining strong, ongoing relationships - Manage day-to-day service solutions and coordinate project timelines - Ensuring smooth communication across internal teams and seamless shift transitions - Ensure accurate documentation of client communications and support timely delivery - Recognize and deliver service solutions for specific jobs with precision and efficiency Qualifications: - Minimum 1 year of customer service experience (fresh graduates are also welcome) - Strong team player with excellent communication and interpersonal skills - Highly detail-oriented with strong organizational and multitasking abilities - Proficient in written and spoken English, Mandarin, and Cantonese - Able to perform under pressure in a fast-paced environment - Skilled in Microsoft Office applications (Word, Excel, Outlook, etc.) - Willing to work shift schedules, including overnight duties (attractive shift allowance provided), working on weekends and public holidays Why you should consider this opportunity: We offer attractive remuneration package with fringe benefits to right candidates. such as - 5 days’ work week - 8 hours' work day - 1 min walk from MTR - Medical, Life, Dental insurance - Birthday leave, Company leaves - Overtime pay - Double pay

Similar jobs

Ready to apply?

Apply at the source, or let Jd help you prepare your application.

Apply on LinkedIn