Ecommerce Manager

Company not disclosed

Dubai, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

We are seeking a seasoned Ecommerce Manager with deep, hands-on Shopify expertise to take full ownership of our online storefront. In this role, you will be the operational backbone of our digital channel—responsible for the day-to-day management of our Shopify store, ensuring a seamless customer experience from product discovery to checkout. You will leverage your 3+ years of Shopify experience to drive catalog accuracy, optimize pricing strategies, execute promotional campaigns, and maintain flawless inventory visibility.Key ResponsibilitiesShopify Storefront Management - Take full ownership of the Shopify admin dashboard, overseeing all day-to-day operations to ensure the store runs smoothly and efficiently. - Perform regular site audits to identify and resolve bugs, broken links, and checkout issues. - Collaborate with developers and designers to implement theme updates and new features as needed.Product Catalog & Merchandising - Manage the end-to-end product lifecycle within Shopify, including product creation, categorization, bundling, and sunsetting. - Ensure all product descriptions, images, meta-fields, and variants are accurate, compelling, and optimized for conversion. - Own the site's navigation, collection organization, and search functionality to improve product discoverability.Pricing & Promotions - Develop and execute promotional strategies, including discount codes, automatic discounts, flash sales, and bundle offers. - Monitor competitor pricing and adjust product pricing strategies to remain competitive while protecting margin. - Manage the setup and scheduling of all promotional campaigns within Shopify, ensuring accurate start/end times and proper discount application.Inventory & Supply Chain Oversight - Oversee real-time inventory visibility, ensuring stock levels are accurately reflected on the front-end to prevent overselling. - Manage inventory updates, including bulk imports, stock adjustments, and low-stock alerts. - Coordinate with the operations/warehouse team to align on incoming shipments, backorders, and replenishment cycles.Performance Analysis - Monitor key ecommerce metrics, including conversion rate, average order value (AOV), and cart abandonment. - Use Shopify Analytics and Google Analytics to provide regular performance reports and actionable insights to leadership.Required Qualifications & Experience - 3+ years of professional, hands-on experience managing a Shopify or Shopify Plus storefront. (Mandatory) - Proven track record of managing large product catalogs (100+ SKUs) with complex variants. - Deep understanding of Shopify's inventory management system, including fulfillment workflows, location settings, and stock transfers. - Experience creating and managing discount codes, automatic discounts, and promotional campaigns within Shopify. - Strong proficiency with Excel/Google Sheets for data manipulation and bulk product editing. - Solid understanding of conversion rate optimization (CRO) principles and UX best practices for ecommerce. - Excellent attention to detail and the ability to multitask in a fast-paced environment.Nice-to-Haves (Preferred Skills) - Experience with Shopify Plus (Liquid, Scripts, or Flow). - Familiarity with Shopify apps such as Klaviyo, ReCharge, Yotpo, or ShipStation. - Knowledge of SEO best practices for ecommerce. - Experience with third-party inventory management systems (e.g., Cin7, Skubana, or DEAR). - Understanding of HTML/CSS for minor front-end edits.

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