Customer Care Associate (English and Arabic Speaker)

APM Monaco
Dubai, Dubai, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

Who are we? Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle. About the Role: - Office and home based - 5-day work per week (Monday to Sunday) - Fluent Arabic and English Speaker is a MUST Responsibilities: - Manage customer calls and request relevant information - Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries - Liaise with Logistics, After Sales Service and global boutiques on daily basis - Follow up the offline store enquiries and complaints - Other ad-hoc projects assigned by the manager Requirements - Minimum 3 years relevant experiences in customer service/ luxury retail field - Proficient with MS Office - Fluent Arabic and English. Any other language will be a bonus. - Able to work independently with minimal supervision - Proactive, patient and committed - Great communication and interpersonal skills - Immediately available is highly preferred This position is based in Dubai.  Benefits Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce. • Growth Opportunities: We support your professional development. • Collaborative Culture: Teamwork and open communication. • Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts. Don't wait to join APM Monaco! Click on APPLY NOW!

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