Job Description
Role Overview We are seeking an energetic and customer-focused Trainer to deliver structured learning programs on algoQA, our AI-augmented autonomous testing platform. You will be the primary interface for onboarding new users, running academy sessions, and ensuring every learner achieves productive capability with algoQA. Key Responsibilities - Deliver structured algoQA training programs for new and existing users, both internally and at client sites - Design and update use-case-based training content, exercises, and assessments aligned with the algoQA academy curriculum - Conduct hands-on workshops at client sites, where users test in real time with team support - Onboard all new trainees with algoQA Academy from day one, Track trainee progress, identify knowledge gaps, and provide targeted follow-up support - Maintain and continuously improve training materials, demo environments, and sample applications - Collaborate with the Content and Product teams to keep training current with every product release - Gather and report trainee feedback to improve course effectiveness Skills & Qualifications - 3–6 years in a customer-facing training, enablement, or instructional design role - Strong presentation and communication skills - Familiarity with software testing concepts (manual testing, test case design, automation fundamentals) - Experience delivering both virtual and in-person training programs - Ability to simplify complex product workflows into digestible learning experiences - Exposure to SaaS products or QA tools is a strong advantage - Training facilitation skills - AI Literacy & AI Adoption - Learning principles and instructional design fundamentals - Stakeholder management - Basic data analysis and reporting Nice to Have - Experience with testing tools - Background in creating video-based training content - Exposure to AI-powered software platforms - Experience creating e-learning modules and self-paced learning journeys Required Skills Customer Orientation Communication skills Industry domains Behavioral Competencies Functional competencies Technical Competencies web automation Problem Solving
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