Job Description
Role: Product Trainer Location: Jakkur, Bangalore (5 days work from office) Total Experience: 3+ years of Retail Training Experience Key Responsibilities: - Well versed with Apple products, third party accessories Operating system software and devices (Mac, iPhone, iPad, Pulse, etc) - Evaluate various training techniques (Eg: gamification, case studies and group activities) - Liaise with Team leads and managers to determine training needs and design effective training modules (Product and Soft Skills) to meet enterprise parameters - Measure the effectiveness of training programs by conducting evaluations with participants and managers after training has been completed - Keep up to date on new developments in the field of training and development. - Maintain accurate records of employee participation in training programs. - Prepare reports on the progress of employees in training programs. - Conducting training sessions for new hires in person or online using web conferencing tools - Carry out New Product Introduction Trainings and refreshers in stores Visit stores to assess the executives knowledge and interaction with customers Desired Profile: - Proficient in delivering effective presentations - High inclination towards selling technology and delivering training on products & accessories - Strong communication skills and business acumen - High adaptability with a mindset to deliver results - Willingness to learn and take initiatives Should be willing to travel and visit stores across PAN India location