L2 IT Support Engineer (Senior Level L2) - Immediate Joiners Only
Company not disclosed
Job Description
- Work with a team of engineers & resolve assigned tickets by visiting client sites. - End user support onsite by visiting client sites. - Excellent knowledge on MS Windows 10, 11 operating system. - Knowledge on installation & configuration of Applications like Autodesk, AutoCAD and Architecture Software Applications. - Excellent knowledge on MS Windows Server 2012, 2016, 2019, 2022. - Hands on experience and knowledge on RAID configurations. - Knowledge on Server Migration for 2012 to 2022. - Knowledge on Widows Server Clustering. - Knowledge of troubleshooting IOS & MAC systems. - Installation & troubleshooting or MS Office products. - Strong troubleshooting knowledge of Outlook, Email issues. - Strong Knowledge and experience on O365 Management Portal. - Knowledge and experience on SharePoint and OneDrive. - Knowledge and experience on Email Hosting Migrations, DNS Management. - Knowledge on MS Azure, MS InTunes & Cloud technologies. - Hands on troubleshooting knowledge of LAN/WAN issues, Wi-Fi AP configurations. - Ability to install/configure & troubleshoot various types of printers. - Ability to configure email accounts, outlook on PC & Mobile devices. - Knowledge on various Backup Technologies, Veeam backup, Cloud Backup, Acronis. - Knowledge and experience on configuration of QNAP, NAS, Storage, Data Migration. - Understanding of Windows Servers & Hyper-V, Virtualization. - Hands-on working Knowledge on Active Directory, GPO, DHCP / DNS record updates. - Knowledge on Firewalls, FortiGate, Sonic Wall, Sophos. - Hands on Knowledge on Firewall Policies, IPSEC VPN Tunneling, SSL VPN. - Knowledge of Video Conferencing systems. - Knowledge on CCTV, NVR, DVR configuration and settings. - Demonstrate proactive approach. Identify and suggest possible improvements on procedures - Carry out preventive maintenance as per the scheduled calendar. - Knowledge on Assets Management, Assets & Inventory Documentation, IT Infrastructure Documentation, etc. - Excellent attitude towards user support & possess strong communication skills Candidate must have strong English Communication skill Immediate Joiners - Mandatory Work Experience: 7+ Years. Salary: 7,500 - 8,500 AED Per Month Location: Abu Dhabi
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