Associate Network Engineer - Operations (Cluster Office)

Synapxe
Singapore, Singapore
Salary not specified
Posted
Full-time
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Job Description

Position Overview The Associate Network Engineer supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems. He/She leads high impact projects, prioritises and assigns tasks to ensure that team’s resources are used effectively and that infrastructure projects are implemented in accordance with plans and budgets. He/She identifies and resolves highly complex or specialised issues that may require the establishment of new techniques and processes. Able to anticipate internal and/or external business challenges and/or regulatory issues; recommends improvements. Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays. Applies a critical and analytical approach to resolving technical problems. Works well with the team and is able to guide them to ensure infrastructure projects are well implemented. Role & Responsibilities Project Management - Lead end-to-end delivery of network infrastructure and transformation projects, from initiation, planning, design, implementation, testing, and operational handover. - Manage project scope, schedule, budget, resources, risks, issues, and dependencies to ensure successful delivery. - Coordinate cross-functional teams, including network engineers, cybersecurity, infrastructure, application teams, business stakeholders, and vendors. - Drive network modernization initiatives such as LAN/WAN refresh, SD-WAN deployment, wireless upgrades, data center migration, and cloud connectivity. - Manage vendor procurement, contract negotiations, project governance, and stakeholder communications. - Oversee testing, migration, cutover, and post-implementation support to minimize business disruption. Network Operations (BAU) - Manage daily network operations to ensure high availability, performance, reliability, and security of enterprise network services. - Oversee incident, problem, change, and service request management in accordance with ITIL best practices and service level agreements (SLAs). - Lead operational teams and vendors in monitoring, troubleshooting, escalation management, and root cause analysis. - Drive capacity planning, service improvement initiatives, operational readiness, and technology lifecycle management. - Ensure compliance with security policies, regulatory requirements, and operational standards. - Manage operational governance, KPI/SLA reporting, stakeholder engagement, and continuous service optimization. Requirements - Bachelor in Computer Engineering or equivalent - Minimum of 5-7 years of hands‑on experience in network operation support and network project management - Minimum CCNA certified - CCNP certification preferred; CCIE certification will be a strong added advantage - Hands-on experience with Cisco, Aruba, Huawei or equivalent technologies - Proven hands‑on experience in implementing, operating, and troubleshooting Cisco ACI (Application Centric Infrastructure) environments - Strong operational and troubleshooting experience supporting LAN/WAN networks, including MPLS architectures - Hands‑on experience with Network Access Control (NAC) solutions (e.g., authentication, authorization, policy enforcement) will be an added advantage - Exposure to enterprise wireless networking technologies is an added advantage - Comfortable to commit 24/7 standby - Able to travel to differnt PHI sites among the cluster - 2 years contract Apply Now NOTE: It only takes a few minutes to apply for a meaningful career in HealthTech - GO FOR IT!!

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