Network Field Engineer
Company not disclosed
Job Description
- Installation, Addition, Change, Move - Activities performed in customer’s sites; - Includes Technical site survey, Wifi passive site survey, Site preparation, Staging, Installation, support on migration, and Day 1 onsite support. - Installation involving rack/stack, and input of basic configurations for remote access. - Equipment include routers, LAN switches, Wireless LAN, firewall, etc. - Brand/Manufacturer include CISCO, Avaya, Riverbed, Huawei, Palo Alto, UPS, Microsoft, etc. - Provide a 7-day x 24-hours basis on-call services - On-standby support with SLA 7*24*4. - Replacing any field replaceable units required and returning the equipment to normal operational condition; - Installing requested engineering changes, or any required software. - Re-packing of returning equipment for RMA return - 3 years of experience. - Strong internetworking skills. - Ability to understand technical documents and follow instructions. - Basic command of English. Mandarin language preferred.