Team Leader.Injaz - RBG - CC_Balance Builder.Retail Banking Group

Key Responsibilities: - Achieve Sales Targets: Deliver monthly credit card acquisition and balance-building goals through direct sales channels. - Lead Management: Ensure effective utilization of leads, monitor allocation, and implement customer engagement strategies. - Drive Productivity: Set clear performance goals for the team, track daily activity, and monitor conversion rates. - Sales Effectiveness: Develop impactful sales pitches and objection-handling techniques to maximize customer acquisition. - Team Coaching: Mentor and motivate the sales team, providing structured feedback and support to improve performance. - Compliance & Quality: Ensure all sales activities adhere to regulatory and compliance standards while maintaining high service quality. Performance Analysis: Review sales reports and KPIs to identify gaps, opportunities, and areas for improvement. - Recruitment & Training: Hire, train, and certify direct sales agents, building a high-performing team with low attrition. - Collaboration: Work closely with Sales Strategy and Product teams to align field activities with business objectives. - Continuous Improvement: Adapt sales strategies based on market trends, customer insights, and competitive positioning.

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