Team Leader - Retail Banking (Cards & Loans)

Company Description: Mabeaat - Hadaf Al Khaleej Commercial Services L.L.C. is a pioneer direct sales agency specializing in the banking and telecommunications sectors, headquartered in Dubai, United Arab Emirates. The company supports major financial and telecom institutions by managing and executing high-volume sales operations. With satellite branch offices in Abu Dhabi, Sharjah, and Fujairah, Mabeaat is positioned to operate across the UAE and reach diverse customer segments. The organization offers a dynamic, performance-driven environment with opportunities for growth in retail banking sales. Team members benefit from exposure to leading regional brands and structured career development in a fast-paced market. Role Description: The Team Leader position is a full-time, on-site role based in Dubai & Abu Dhabi, responsible for leading a sales team focused on credit cards and personal loans. Day-to-day tasks include: - Supervising and motivating team members - Setting and tracking sales targets, and ensuring adherence to bank product guidelines and regulatory requirements. - The role involves monitoring performance metrics, conducting regular coaching and training sessions, and organising sales activities within retail locations or designated areas. - The Team Leader will handle customer escalations, ensure a high standard of customer experience, and coordinate with bank representatives and internal stakeholders to optimise sales processes. - The position also requires reporting on sales results, maintaining operational discipline, and supporting continuous improvement initiatives. Qualifications: - 3 Years U.A.E experience in retail banking sales, particularly in cards and loans, with a track record of meeting or exceeding targets. - Candidates should possess strong Communication skills to lead teams, coordinate with banking partners, and interact effectively with customers. - Experience managing or supervising sales teams in a retail or financial services environment. - Strong analytical and reporting abilities, including familiarity with sales performance tools and basic MS Office applications. - Ability to work on-site in Dubai and flexibility to support operations across different locations in the UAE as needed. - Applicant must be in U.A.E for immediate joining. - Bachelor’s degree in Business, Finance, Marketing, or a related field is preferred. Interested applicants may send their CVs at: careers@mabeaat.com

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