Job Description
The Receptionist serves as the first point of contact for employees, clients, visitors, and service providers. The role is responsible for delivering a professional, welcoming, and efficient reception experience while supporting day-to-day office operations, visitor management, access control, workspace coordination, mail handling, and administrative services. The Receptionist plays a critical role in maintaining professional image and helping ensure a safe, organized, and productive workplace environment. Key Responsibilities : Front Desk & Visitor Management - Welcome visitors, clients, candidates, and vendors in a professional and courteous manner. - Manage visitor registration, check-in, and check-out procedures. - Verify visitor identification and support compliance with security protocols. - Notify hosts upon visitor arrival and coordinate visitor escort requirements. - Maintain accurate visitor logs and records in line with applicable company retention requirements. - Offer appropriate hospitality services to visitors, including refreshments and basic office guidance. Reception & Communication Services - Answer incoming calls promptly and professionally. - Direct calls to the appropriate employees or departments. - Take and relay messages accurately. - Manage the reception mailbox and respond to general office inquiries. - Maintain high standards of customer service and professional communication at all times. Access Control & Security Support - Issue and support activation of employee and visitor access cards as authorized. - Support building access procedures and visitor access coordination. - Monitor reception-related security systems and escalate issues when required. - Partner with security personnel to support workplace security procedures. - Support emergency response procedures as instructed by Workplace Operations. Workplace Operations Support - Assist with workspace reservations and meeting room bookings. - Coordinate catering requests and meeting support services. - Manage office stationery and reception supplies. - Support mailroom and courier operations, including inbound and outbound shipments. - Coordinate printing, translation, and other office support requests. - Maintain reception area cleanliness and professional presentation. Administrative Responsibilities - Maintain accurate records and reports related to reception activities. - Support monthly access card reconciliation and office administration tasks. - Process routine documentation and office service requests. - Assist with inventory tracking for office consumables and supplies. - Ensure adherence to Accenture policies and workplace standards. Required Qualifications : - Diploma or Bachelor's degree in Business Administration, Hospitality, Office Management, or a related field. - 1-3 years of experience in reception, front office, customer service, or workplace operations. - Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams. - Fluency in Arabic and English, spoken and written. - Experience working in a multinational or corporate office environment is preferred. - Nationality Requirement: Saudi Arabia Also, you can submit your CV through the link below for more upcoming job vacancies: https://cv-fnrco.com
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