Receptionist

Lunate
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

Role Purpose The Receptionist serves as the first point of contact for visitors, clients, candidates, and employees. The role is responsible for providing a professional and welcoming front-of-house experience while supporting the smooth day-to-day operation of the office through administrative and coordination activities. Key Responsibilities Front Desk & Visitor Management - Greet and welcome visitors, guests, and clients in a professional and courteous manner. - Manage visitor sign-in procedures and ensure compliance with building security and visitor protocols. - Notify employees of visitor arrivals and coordinate meeting room access as required. - Maintain a clean, organized, and professional reception area at all times. Phone & Communications Management - Answer, screen, and route incoming telephone calls efficiently. - Take accurate messages and ensure timely communication to relevant employees. - Respond to general inquiries and direct requests to the appropriate departments. - Manage shared reception email inboxes where applicable. Administrative Support - Provide general administrative support to various departments. - Assist with document preparation, filing, scanning, photocopying, and record management. - Support coordination of meetings, appointments, and office events. - Maintain office directories, contact lists, and reception records. Office Coordination - Monitor meeting room bookings and ensure meeting facilities are prepared. - Coordinate courier services, mail distribution, and package deliveries. - Assist with office supply inventory tracking and replenishment requests. - Liaise with building management, vendors, and service providers on routine matters. Candidate & Client Experience - Welcome interview candidates and external stakeholders professionally. - Coordinate interview logistics with Talent Acquisition and hiring teams when required. - Ensure a positive visitor and client experience consistent with the organization's values and standards. Compliance & Confidentiality - Maintain confidentiality of sensitive company, employee, and visitor information. - Adhere to company policies, health and safety requirements, and security procedures. - Support emergency response and evacuation procedures as directed. Qualifications Education - Diploma, Bachelor's degree, or equivalent qualification preferred. Experience - 2-5 years of experience in a receptionist, front desk, customer service, or administrative support role. - Experience within a corporate, financial services, investment, professional services, or multinational environment is advantageous. Behavioral Competencies - Professional appearance and demeanor. - Excellent verbal and written communication skills. - Strong customer service orientation. - Excellent interpersonal and relationship-building abilities. - Ability to manage multiple priorities and work effectively under pressure. - Strong attention to detail and organizational skills. - High level of discretion and confidentiality. - Positive attitude with a proactive approach to problem-solving.

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About Lunate

Financial Services
Abu Dhabi, United Arab Emirates
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