Engagement Lead

Company not disclosed

Abu Dhabi Emirate, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

Role Description :The Engagement Lead is responsible for day-to-day execution of engagement initiatives, ensuring students, schools, and partners remain active, supported, and engaged throughout the program lifecycle. This role is highly execution-focused and ensures that plans turn into measurable participation, completion, and retention. Key Responsibilities Engagement Execution & Operations • Execute student and school engagement plans • Coordinate workshops, online sessions, and school visits • Manage logistics, schedules, and communications • Support onboarding activities during pilot and scale-up phases Relationship Support & Communication • Serve as secondary point of contact for schools and partners • Respond to queries, requests, and issues in a timely manner • Escalate complex issues to the Outreach & Partnership Director • Maintain positive, professional relationships with stakeholders Tracking , Reporting & Feedback • Track engagement metrics such as: attendance, course participation, drop-off rates • Collect feedback from students and schools • Share insights with Content, LMS, and PMO teams • Support continuous improvement initiatives Coordination & Support • Support marketing campaigns and activations • Coordinate with Admin & Reporting Executive for accurate data capture • Maintain engagement calendars, trackers, and logs Education & Experience Requirements: Education • Bachelor's degree in: Education or related field • Additional certifications in project coordination or education technology programs are a plus Experience • 6–8 years of experience in: program coordination, engagement or outreach roles, education or youth programs • Experience working with schools or student groups is strongly prefer Skills & Competencies • Strong organizational and coordination skills • Excellent interpersonal and communication skills • Training and capacity-building capabilities, with the ability to plan, support, and implement engagement models and communicate them clearly to schools • Strong relationship-building skills with a sense of ownership over school support outcomes • Skilled in building trackers and reporting systems that enable differentiated support to schools based on KPIs and defined criteria • Attention to detail and strong follow-through • Ability to manage multiple priorities • Comfortable working with students and educators

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