Job Description
We’re Hiring | Tamheer – IT Help Desk We are looking for a Tamheer Trainee – IT Help Desk to join our team in Riyadh and support day-to-day IT operations and end-user technical support. Key Responsibilities: - Provide first-level technical support to employees. - Troubleshoot basic hardware, software, and system issues. - Support user access, password resets, and account-related requests. - Assist with laptops, printers, and other IT equipment. - Log and follow up on IT support tickets. - Escalate complex technical issues to the concerned IT team. - Support new joiners with basic IT setup and access requirements. Requirements: - Bachelor’s degree or Diploma in Information Technology, Computer Science, Computer Engineering, or a related field. - Fresh graduate and eligible for Tamheer. - Basic knowledge of Windows, Microsoft Office, hardware, and troubleshooting. - Good communication and customer service skills. - Willingness to learn and work in a fast-paced environment. Location: Riyadh, Saudi Arabia Program: Tamheer
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