Job Description
About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. We're currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. 💡 Read more about our mission and the story of commerce here! Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉). We've had some solid investors back us (making it easier for you to stalk us since you'd do this anyway). About the Role As we've grown, we've realised that great HR Operations isn't about maintaining spreadsheets or chasing paperwork. It's about creating an experience where people can do the best work of their careers without having to worry about everything happening behind the scenes. We're looking for someone who's excited to build that experience with us. This role is for someone who's organised without being rigid, dependable, and enjoys creating structure behind the scenes so the rest of the team can move faster. You'll work closely with our People team to ensure our HR processes run smoothly as we continue to scale. What you'll do - Own HR operations across the employee lifecycle including onboarding, documentation, HRIS management and employee records. - Ensure all HR processes, policies and documentation are accurate, compliant and completed on time. - Coordinate onboarding and offboarding, making sure every employee has a smooth and thoughtful experience from day one to their last day. - Support payroll, leave management, insurance and other people operations by coordinating with internal and external stakeholders. - Help manage employee letters, contracts, background verification and other HR documentation. - Partner with the Talent Acquisition team to ensure a seamless transition from candidate to employee. - Identify opportunities to improve existing HR processes through better systems, automation and documentation as we continue to grow. What makes you a good fit - You genuinely enjoy bringing structure to chaos and get satisfaction from making processes run effortlessly. - You're highly organised, detail-oriented and rarely let things fall through the cracks. - You handle confidential information with discretion and understand that trust is earned through consistency. - You're comfortable juggling multiple priorities and know how to stay calm when things get busy. - You have strong communication skills and enjoy working with people across different teams and levels. - You're someone who takes ownership, asks thoughtful questions and doesn't wait to be told what needs fixing. - Experience with HRMS tools, payroll coordination or employee documentation will be a plus, but curiosity and a willingness to learn matter more. How to apply? If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on nikita@bitespeed.co & cc talent@bitespeed.co. Know someone who might be a great fit? Refer them to us, if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks! For any queries feel free to write to talent@bitespeed.co.
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