Manager, Clinical and Patient Engagement Office

Being part of the Clinical and Patient Engagement Office, you will support the operationalization of the Hospital's strategic Quality & Clinical Governance Plan, specifically in clinical feedback management and medico-legal dispute resolution. You will act as a key liaison and perform investigations, facilitate meetings and replies and undertake negotiations with relevant parties In addition, you will implement initiatives and identify learning opportunities to enhance patient-clinician engagement. You will also assist with the preparation of department/management reports and analysis. Requirements - Bachelor degree holder in any discipline - Flair in written and verbal communication as well as facilitation skills - Good critical thinking and situational management skills - Comfortable to multi-task and work under tight deadlines

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