Job Description
1. JOB PURPOSE: To lead and manage operational and business projects from planning through successful implementation, ensuring alignment with business objectives, timelines, budgets, and resources. The role drives cross-functional collaboration, process improvement, system implementation, and change management initiatives to enhance operational efficiency, standardize processes, and deliver sustainable business outcomes. 2. ROLE AND RESPONSIBILITIES: - Lead the execution and delivery of operational and business projects from initiation through completion. - Define project scope, deliverables, timelines, budgets, milestones, and resource requirements. - Develop and maintain project plans, project charters, RAID logs, and regular status reports. - Coordinate cross-functional teams across Supply Chain, Warehouse, Sales, Finance, Quality/Regulatory, and IT to ensure timely project execution. - Monitor project progress, KPIs, timelines, budgets, and deliverables, and proactively identify and escalate risks, issues, and variances. - Drive process improvement and SOP standardization initiatives across warehousing, inventory, and order-to-cash operations. - Lead the execution and implementation of operational systems, including ERP/WMS modules, inventory and expiry management tools, and reporting dashboards. - Support change management activities, including stakeholder communication, training, and adoption of new processes and systems. - Coordinate with vendors and contractors to ensure timely delivery of project-related procurement, installation, and services. - Prepare and present project updates, business cases, key findings, and post-implementation reviews to senior management. - Ensure projects are executed in line with approved objectives, quality standards, timelines, and business requirements. 3. QUALIFICATIONS AND EDUCATION REQUIREMENTS: - Bachelor’s degree in Project Management, Business Administration, Operations Management, Supply Chain Management, Industrial Engineering, or a related field. - 3–5 years of relevant experience in project execution, operations, project management, or business transformation. - Proven experience in coordinating and executing cross-functional projects. Experience in operational process improvement and system implementation is preferred. - Experience with ERP/WMS systems is preferred. - PMP certification is preferred. - Good understanding of project management methodologies, tools, and best practices. 4. PREFERRED SKILLS AND COMPENETNICES: - Strong project execution, planning, and coordination skills. - Excellent stakeholder and cross-functional team management skills. - Strong analytical, problem-solving, and decision-making abilities. - Ability to manage multiple projects, priorities, and deadlines. - Strong risk, issue, and dependency management skills. - Excellent communication, presentation, and reporting skills. - Strong process improvement and change management capabilities. - Proficiency in Microsoft Office and project management tools. - Ability to work effectively with senior management, internal teams, vendors, and external partners. - Strong attention to detail and follow-up skills. - Results-oriented with a strong sense of ownership and accountability. - Good command of English, both written and verbal.
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