Management Associate

Responsibilities - Handle guest inquiries and resolve complaints in a professional manner - Ensure that all the supplies and stocks in the outlet are sufficient for the day-to-day operations - Support daily restaurant operations to ensure smooth service and high guest satisfaction - Maintain an attractive and an orderly appearance in the outlet - Ensure that all staff are properly informed on the promotions and information - Contribute ideas to improve operational efficiency, customer service, and revenue generation - Any other ad-hoc duties as assigned by the Company Requirements - Prior experience in a similar role is preferred - Excellent customer service and communication skills - Friendly, positive attitude and team-oriented mindset - Service oriented and passionate working in F&B industry - Able to work on weekends and public holidays - Ability to work in a fast-paced environment

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