Housekeeping Manager
The First Group HospitalityJob Description
About The First Group Hospitality The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market. For more information, visit tfghospitality.com The Royal Stables Private Members Club in Abu Dhabi is seeking a Housekeeping Manager to oversee exceptional cleanliness, presentation, and housekeeping standards across the club’s facilities. Responsibilities include, but are not limited to - Lead and manage the housekeeping team across all club facilities. - Develop and maintain high standards of cleanliness, hygiene, presentation, and service. - Plan daily housekeeping schedules, task allocations, shift coverage, and priorities. - Inspect bedrooms, lounges, washrooms, offices, public areas, guest facilities, and back-of-house spaces. - Ensure all areas are maintained to luxury hospitality standards. - Coordinate with operations, hospitality, membership, events, equestrian, and maintenance teams. - Manage cleaning supplies, equipment, linen, uniforms, amenities, and stock levels. - Monitor inventory and coordinate replenishment orders with approved suppliers. - Establish and maintain housekeeping procedures, checklists, cleaning schedules, and inspection standards. - Train, coach, and supervise housekeeping colleagues. - Monitor team performance, attendance, grooming, conduct, and productivity. - Support recruitment, onboarding, performance reviews, and development of housekeeping staff. - Respond promptly to member, guest, and management requests. - Coordinate housekeeping requirements for VIP visits, private events, functions, and special occasions. - Ensure safe handling, storage, and use of cleaning chemicals and equipment. - Report maintenance issues, damage, hazards, lost property, and safety concerns promptly. - Maintain accurate housekeeping records, inspection reports, schedules, inventories, and incident logs. - Monitor hygiene, health, safety, pest control, waste management, and environmental standards. - Manage housekeeping budgets and support cost control without compromising quality. - Ensure all housekeeping services reflect the Royal Stables’ luxury positioning and brand standards. - Maintain confidentiality when handling member, guest, staff, and operational information. - Drive continuous improvement in housekeeping processes, efficiency, and guest experience. - Perform other housekeeping, facilities, and operational duties as required. - 4+ years of experience in housekeeping, preferably in luxury hotels, resorts, private clubs, or hospitality environments. - Proven experience supervising or managing a housekeeping team. - Strong knowledge of luxury cleaning, hygiene, sanitation, and presentation standards. - Excellent organisational, planning, and time-management skills. - Strong leadership, coaching, delegation, and team-management abilities. - Excellent attention to detail and commitment to quality. - Experience managing housekeeping supplies, inventory, budgets, and suppliers. - Knowledge of health, safety, chemical handling, and workplace hygiene procedures. - Strong communication, interpersonal, and problem-solving skills. - Professional, reliable, discreet, and service-oriented. - Ability to work independently and collaboratively in a fast-paced environment. - Experience supporting VIP guests, private events, or high-end hospitality is highly desirable. - Knowledge of the UAE market and local cultural expectations is an advantage. - Fluency in English is required; Arabic is highly desirable.
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