Assistant Housekeeping Manager

Company not disclosed

Dubai, Dubai, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

Company Description SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury. Job Description We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at a prestigious hotel in Dubai, United Arab Emirates. In this collaborative role, you will support the Executive Housekeeper in maintaining the highest standards of cleanliness and guest satisfaction throughout our property. - Assist in managing daily housekeeping operations, ensuring all areas meet our exacting standards of cleanliness and presentation - Collaborate with the Executive Housekeeper to develop and implement effective cleaning procedures and schedules - Supervise, train, and motivate housekeeping staff to deliver exceptional service - Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards - Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness - Coordinate with other departments to address guest requests and resolve issues promptly - Assist in creating staff schedules and managing payroll for the housekeeping department - Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies - Participate in continuous improvement initiatives to enhance guest experience and operational efficiency - Handle guest complaints and feedback professionally, taking appropriate action to resolve issues Qualifications - Proven experience in housekeeping management or supervision, preferably in a luxury hotel setting - Bachelor's degree in Hospitality Management or related field preferred - Strong organizational and leadership skills with attention to detail - Excellent communication abilities, both verbal and written - Proficiency in hotel management software and Microsoft Office suite - In-depth knowledge of cleaning techniques, products, and equipment - Understanding of hotel operations and industry standards - Familiarity with health and safety regulations in the hospitality sector - Ability to work flexible hours, including weekends and holidays - Physical stamina to perform duties throughout the day - Fluency in English; knowledge of Arabic or other languages is a plus - Customer-focused mindset with a commitment to delivering exceptional service - Ability to thrive in a fast-paced, dynamic environment - Strong problem-solving skills and ability to make decisions under pressure

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