Business Analyst (Data Migration project experience) (1 year contract)
Income Insurance LimitedJob Description
Job Description Key responsibilities include: Business Data Readiness & Requirements - Gather and document business data requirements, readiness criteria, and cleansing needs. - Work closely with Business SMEs to define ownership, usage, and criticality of key data elements. - Highlight business impacts of data gaps, legacy constraints, and readiness risks. Data Quality & Cleansing Coordination - Drive business-owned cleansing activities and track progress across teams. - Maintain business data issue logs, exception registers, and sign-off records. - Convert technical data findings into clear, actionable business insights. Customer Communication & Coordination - Coordinate communication to customers and customer-facing teams regarding data freeze periods, migration timelines, and readiness activities. - Prepare customer-facing FAQs, communication notices, and impact summaries. - Track customer-raised issues and ensure timely resolution and updates. Transition & Cutover Support - Contribute to the Business Transition Plan covering tasks, dependencies, and approvals. - Prepare business cutover documentation including checklists, validation scripts, and readiness reports. - Act as the business representative during cutover, documenting progress, risks, and decisions. Post-Go-Live Stabilisation - Support business teams in validating live data during hypercare. - Maintain stabilisation dashboards, issue logs, and reconciliation summaries. - Coordinate communication and follow-up actions for customer or business-raised issues. Documentation Excellence - Produce clear, structured documentation such as: - Business Readiness Packs - Data Cleansing Playbooks - Customer Communication Plans - Cutover Runbooks (Business Section) - Hypercare and Lessons Learned reports - Ensure all materials are version-controlled and audit-ready. Qualifications & Competencies - Degree in Information Technology, Business Information Systems, Computer Science, or a related discipline. - 10+ years of experience in Business Analysis, Data Readiness, Requirements Management, or related roles, preferably within large-scale transformation or data migration projects. - Proven experience in eliciting, documenting, and managing business, functional, and data-related requirements across multiple stakeholders. - Experience supporting data migration initiatives by defining business rules, data requirements, validation criteria, and user readiness activities. - Ability to translate business needs into clear requirements and work closely with technical teams to ensure successful implementation. - Experience in transformation, system implementation, migration, or cutover-driven projects preferred. - Strong stakeholder management skills with the ability to engage, influence, and drive alignment across diverse business functions. - Strong analytical mindset with the ability to assess data readiness, identify gaps, and recommend practical solutions. - Business Analysis expertise in process mapping, requirements gathering, impact assessment, and solution validation. - Project management skills in coordinating user acceptance testing (UAT), business readiness activities, and deployment planning. - Good understanding of data migration concepts, data quality, and data governance principles; hands-on technical migration experience is an advantage but not mandatory. - Savvy in the application of emerging technologies and digital solutions to support business transformation initiatives. - Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains. - Self-managing, detail-oriented, with strong analytical and problem-solving skills and the ability to deliver high-quality work. - Excellent oral and written communication skills, coupled with strong interpersonal, consultative, and conflict-resolution capabilities. - Strong multi-tasking skills and ability to perform under pressure while meeting tight project timelines.
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