Client Servicing

1. Pre-Sales & Client Transition: Support the Sales team in understanding sponsor requirements, translating them into deliverable packages, and identifying potential feasibility concerns before commitments are finalized. 2. Contract & Deliverable Management: Convert signed sponsorship contracts into clear deliverable checklists covering branding, speaking opportunities, booth requirements, delegate passes, lead data, and other contractual commitments. 3. Internal Coordination: Coordinate with Marketing, Production, Content, and Operations teams to ensure all sponsor deliverables are communicated clearly, tracked, and completed within the agreed timelines. 4. Client Relationship Management: Act as the primary point of contact for sponsors after contract closure, maintain regular communication, and proactively manage client expectations throughout the event lifecycle. 5. Issue Resolution: Address sponsor concerns and delivery-related issues promptly, coordinate with relevant internal teams for resolution, and escalate critical matters when required. 6. Post-Event Reporting & Feedback: Ensure the delivery of relevant post-event reports and data, track fulfillment against contractual commitments, and gather feedback on the sponsor's overall experience. 7. Renewal & Upsell Support: Identify potential opportunities for additional business, renewals, or multi-event partnerships based on client feedback and engagement, and share relevant insights with the Sales team. Requirements Required Skills & Competencies ● Excellent verbal and written communication skills. ● Strong client relationship and stakeholder management abilities. ● Exceptional coordination and follow-up skills. ● Ability to manage multiple clients, projects, and deadlines simultaneously. ● Strong attention to detail and ability to track contractual commitments accurately. ● Proactive problem-solving and issue-management skills. ● Ability to work effectively with cross-functional teams. ● Strong organizational and project management capabilities. Preferred Qualifications & Experience ● Bachelor's degree in Business, Marketing, Communications, Event Management, or a related field. ● Prior experience in Client Servicing, Account Management, Sponsorship Management, Event Operations, or a similar client-facing role is preferred. ● Experience working with B2B events, conferences, exhibitions, or corporate clients will be an added advantage. ● Comfortable working in a fast-paced and deadline-driven environment. Benefits - Travel Opportunities - Insurance Benefits - Learning & Development - Career Growth Opportunities

• Senior Client Servicing Executive (Advertisement / Marketing)

  BigCity Promotions · Bengaluru, Karnataka, India