Job Description
HR Operations Manager Role Purpose Lead HR operations across the UAE and selected GCC markets, ensuring efficient HR service delivery, consistent processes, compliance with local labour laws, and a strong employee experience. Key Responsibilities - Manage end-to-end HR operations across multiple GCC countries. - Oversee employee lifecycle processes including onboarding, transfers, promotions and offboarding. - Manage payroll inputs, benefits administration, leave and end-of-service processes. - Ensure compliance with UAE and GCC labour laws, company policies and audit requirements. - Support employee relations, disciplinary and grievance matters. - Maintain accurate HRIS and employee data and provide HR reports and dashboards. - Oversee visa, work permit and immigration processes with relevant teams. - Standardise and improve HR processes, SOPs and service delivery. - Partner with HRBPs, Finance, Legal, Payroll and business leaders across the region. Candidate Profile - 8–12 years of HR experience, with strong HR Operations exposure. - 3+ years in a managerial or regional role. - Experience supporting multiple GCC countries. - Strong knowledge of UAE labour law and wider GCC employment practices. - Experience with payroll, HR systems, employee relations and HR compliance. - Background in FMCG, food manufacturing, consumer goods, manufacturing or a similar fast-paced environment preferred. - Bachelor’s degree in HR, Business or related field; CIPD/SHRM is advantageous. Key Competencies - Strong operational HR expertise - Multi-country stakeholder management - HR governance and compliance - Process improvement - Strong analytical and problem-solving skills - High attention to detail - Excellent communication and employee relations capability
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