Senior Trading Systems Support Specialist

Responsibilities - Manage end-to-end FIX connectivity for clients and exchange or venue-side connections, including drop copy and gateways across Fidessa and Broadridge. - Provide senior-level cash equities trading technology support and act as an escalation point for trading desk and FIX client issues. - Manage market data feeds and coordinate timely resolution of reliability or data issues. - Elicit, document, specify, and prioritize business and technology requirements between the trading desk and technology teams. - Plan and coordinate BAU change projects and platform enhancements using JIRA within a sprint-based workflow. - Support APAC market activity across Australia, New Zealand, Japan, Singapore, Hong Kong, Korea, and Taiwan, including trading and regulatory considerations. - Collaborate with the Sydney-based BAU lead and wider APAC technology team to manage priorities and capacity. - Evaluate, adopt, and advocate for AI tooling where it improves support quality, incident resolution speed, or operational efficiency. Required Qualifications and Skills - 8-10 years of experience in front office trading technology support within cash equities. - Deep Fidessa expertise, including configuration, FIX session management, troubleshooting, and user support. - Strong FIX protocol knowledge across client-facing and exchange or venue-side connectivity. - Experience using Broadridge in a trading technology context. - Familiarity with market data platforms and market data issue resolution. - Business analysis skills, including the ability to elicit, document, and clearly specify requirements. - Experience working in a JIRA-driven, sprint-based team without requiring a formal agile framework. - Solid understanding of APAC cash equities markets, microstructure, and operational norms. - Curious mindset with demonstrated interest in applying emerging tools, including AI, to day-to-day technology and support work. Preferred - Hands-on experience configuring UL COMS rules in the Broadridge ITiviti Order Management System (OMS).

• Electronic Trading Systems Risk & Control Manager / Senior Manager

  Hong Kong, Hong Kong SAR

• Quant Trading Systems PM

  Gate · Hong Kong SAR

• C++ Engineer - Trading Systems

  Durlston Partners · Hong Kong, Hong Kong SAR

• Application Support (Trading Platforms), IWM – System Service Team

  Wan Chai District, Hong Kong SAR