Chief Executive Officer (CEO)

Financial Dispute Resolution Centre Hong Kong Special Administrative Region The Financial Dispute Resolution Centre (FDRC) is an independent, non-profit organisation that provides accessible and impartial dispute resolution services for monetary disputes between financial institutions and their customers, primarily through its “Mediation First, Arbitration Next” approach. FDRC is seeking a high-calibre and experienced leader to serve as its Chief Executive Officer (CEO). Key Responsibilities Reporting to the Board, the CEO has overall executive responsibility for leading FDRC, overseeing the effective operation of the organisation and the proper administration of the Financial Dispute Resolution Scheme. The CEO will set strategic priorities, promote organisational effectiveness, uphold good governance and internal controls, manage financial planning and compliance, and lead engagement with the Government, relevant regulators, financial institutions, professional bodies and other key stakeholders. Experience And Qualifications - The candidate should possess tertiary education qualification and at least 20 years of work experience, including not less than 10 years in senior management or executive positions. He/she should possess a proven track record in developing and implementing organisational strategies, managing resource and budgets. The candidate should be able to engage and mobilise different professional teams to deliver FDRC’s services effectively, and bring the vision, commitment and drive required to lead the organisation in fulfilling its mission. - Professional qualification(s) in alternative dispute resolution, legal or financial services, and/or experience in a public body, regulatory organisation or comparable institution, will be an advantage. - The candidate must be of impeccable integrity and sound judgement. He/she should demonstrate strong leadership, excellent interpersonal and communication skills, and the ability to engage credibly and effectively with a wide range of stakeholders. - Excellent command of written and spoken English and Chinese is required (including fluency in both Cantonese and Putonghua for spoken Chinese). Application A Letter Of Application, Together With a Full Curriculum Vitae And Remuneration Expectation, Should Be Sent Through One Of The Following Means - by e-mail to [email redacted, apply via Company website] ; or - by post to Secretariat to the Selection Panel for Chief Executive Officer of the Financial Dispute Resolution Centre (address: 24/F, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong) Please state “Application for the position of Chief Executive Officer of the Financial Dispute Resolution Centre” as the subject of the e-mail or on the envelope of the application. The closing date for application is 6th October 2026. Applicants who are not invited for an interview within two months from the closing date may assume that their applications have been unsuccessful. All applications will be handled in strict confidence, and personal data collected will be used solely for recruitment and appointment-related purposes.

• Chief Executive Officer (CEO)

  Hong Kong, Hong Kong SAR