Job Description
Job Summary The incumbent works closely with the Sales Manager in managing the pharmacy channel. General Responsibilities - Support superior in managing day-to-day operating expenditures - Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories - Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed - Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising - Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies - Report on the activities and products of the competitors via inputs to the competition reports - Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases - Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers - Maintain a customer complaints/issues log and follow up on customer issues - Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products - Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers Job Requirements - School Certificate / Higher Diploma / Associate Degree or equivalent qualification - 1 year of sales experience in the pharmaceutical industry, recent graduates interested in pursuing a career in sales will also be considered. - For candidates with strong and relevant experience, Senior Sales Executive or Supervisor positions can be considered. - Proficiency in both written and spoken Cantonese - Basic knowledge and understanding of the industry/market/competitors/customers - Basic knowledge in assigned territories/products/services and strong selling skills - Strong communication and negotiation skills
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