Information Technology Support Engineer
Company not disclosed
Job Description
Job Overview: We are looking for an IT Support Engineer to provide technical assistance to employees and resolve day-to-day IT issues. For scheduled visit: Every Monday One year contract Responsibilities: - Provide L1/L2 technical support for hardware and software issues. - Troubleshoot Windows, laptops, desktops, printers, and network connectivity. - Support Microsoft 365, email, VPN, and other business applications. - Install, configure, and maintain IT equipment. - Manage user accounts, system access, and IT assets. - Log and update incidents/tickets and follow up until resolution. - Escalate complex issues to the appropriate technical team. Requirements: - 1–3 years of experience in IT Support/Desktop Support. - Good knowledge of Windows, Microsoft 365, hardware, and basic networking. - Good troubleshooting and communication skills. - Ability to work independently and resolve user issues efficiently.
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