Asst Mgr (Short & Corporate Programmes)(2-year contract)

What The Role Is You will be responsible for the planning, coordination, and execution of Continuing Education & Training (CET) programmes, partnering with internal schools, industry stakeholders, and clients to deliver seamless, high-quality programmes and operational excellence. What You Will Be Working On Programme Management - Build strong relationships with external stakeholders such as corporate clients, industry partners, and internal stakeholders such as academic schools and departments. - Ensure high-quality delivery and learner satisfaction - Manage the end-to-end administration of short courses and customised programmes. - Liaise with sponsoring companies, funding agencies, trainers, programme partners, and participants on all programme-related matters. - Respond to enquiries from prospective participants and corporate clients with a strong client-centric mindset. - Update website, EDM, social media sites on programme information to ensure accuracy and relevance. Operational Excellence - Manage grant and programme reporting to ensure accurate and timely submissions to relevant funding agencies. - Manage course funding, setup and operations from enquiries to enrolment and payment processing (eg. attendance and assessment status update) in Skills Training and Enhancement Portal (STEP) - Resolve administrative issues highlighted by applicants and participants. - Ensure accurate tracking of attendance, assessment outcomes, and administrative compliance. - Manage financial reconciliation reports, and timely payments to training partners. - Ensure compliance with institutional and regulatory requirements What We Are Looking For - Qualifications in Business Administration, Education, or a related field, with at least 5 years of relevant work experience. - Strong customer-centric, team player, able to manage multiple programme and clients concurrently and independently. - Good communication and relationship management skills. - Experience in managing stakeholder relationships and working with external partners or vendors. - Detail-oriented, with strong problem-solving skills in handling programme administration and funding matters (e.g. SkillsFuture course funding schemes) - Proficient in MS office and experience using AI tools (eg. ChatGPT, Copilot, Claude)

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