Head of Leader

Company not disclosed

Abu Dhabi Emirate, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

🗂 We’re Hiring: Head of Leader 🕒 Employment Type: Full-Time / Fixed-Term 💼 Level: Senior Leadership We are seeking an experienced, strategic, and operationally focused Head of Administration (Workplace Operations & Facilities) to lead and transform the organization’s workplace operations, facilities management, fleet and logistics, workplace services, and administration functions. This is a senior leadership role focused on operational excellence, governance, service quality, cost efficiency, workplace experience, and continuous improvement. The current Kuala Lumpur role emphasizes enterprise-wide workplace, fleet, administration transformation, service standards, governance, and operational excellence. (Jobstreet Malaysia) 🎯 Key Responsibilities • Provide strategic and operational leadership across Administration, Workplace Operations, Facilities, Fleet, Logistics, and Workplace Services. • Lead workplace and office facilities management to ensure safe, reliable, efficient, and productive working environments. • Oversee building maintenance, security, cleaning, M&E services, workplace infrastructure, and statutory compliance. • Develop and implement preventive and corrective maintenance strategies for workplace facilities and infrastructure. • Lead workplace planning, office optimization, refurbishment, relocation, and space-management initiatives. • Ensure workplace facilities are prepared for business continuity, emergency situations, and operational disruptions. • Manage company fleet operations, including vehicle availability, safety, utilization, maintenance, compliance, and cost optimization. • Oversee transportation services, dispatch, mailroom, logistics, and related support functions. • Develop fleet maintenance, replacement, utilization, and lifecycle-management strategies. • Lead front-of-house and workplace support services including reception, office support, pantry, employee services, and day-to-day office operations. • Establish clear workplace service standards, SLAs, KPIs, and customer-experience measures. • Ensure consistent service delivery across headquarters, branches, and regional offices. • Strengthen administration governance, policies, procedures, controls, and operational standards. • Drive standardization and continuous improvement across administrative and workplace processes. • Develop operational dashboards, performance reports, service metrics, and management reports. • Lead digitalization and automation initiatives to improve administrative productivity and employee experience. • Manage external service providers, contractors, facilities partners, logistics providers, and other vendors. • Establish vendor performance standards and monitor contracts through KPIs, SLAs, quality measures, and cost controls. • Support procurement governance and ensure administrative purchasing follows approved policies and procedures. • Manage administration and facilities budgets while identifying opportunities for cost savings and value optimization. • Monitor operational risks, compliance requirements, audit findings, and corrective actions. • Ensure workplace operations comply with company policies, statutory requirements, health and safety standards, and risk-management frameworks. • Build strong relationships with senior stakeholders and internal business functions. • Lead, coach, develop, and performance-manage multidisciplinary Administration and Workplace Services teams. • Establish capability-development plans and succession strategies for key administration functions. • Identify opportunities to improve workplace experience, operational efficiency, service quality, and employee satisfaction. • Lead major workplace transformation, facilities improvement, and administration projects from planning through implementation. ✅ Requirements • Minimum 10 years of relevant leadership experience in Administration, Facilities Management, Workplace Operations, Corporate Services, or a related field. Current comparable Kuala Lumpur postings specify 10+ years of leadership experience. (BeBee) • Proven experience leading multidisciplinary teams across workplace operations, facilities, administration, fleet, logistics, or corporate services. • Strong knowledge of Facilities Management, Workplace Operations, Fleet Management, Workplace Services, and Administration. • Experience managing office buildings, facilities maintenance, security, cleaning, M&E services, and workplace infrastructure. • Strong experience in vendor management, contract management, procurement governance, and service-provider performance management. • Proven ability to establish and manage KPIs, SLAs, operational dashboards, and service-performance frameworks. • Strong financial and commercial acumen with experience managing budgets, controlling costs, and delivering operational value. • Experience leading organizational transformation, process improvement, digitalization, automation, or service-improvement initiatives. • Strong understanding of workplace health and safety, statutory compliance, business continuity, and operational risk management. • Experience managing fleet operations, transportation, logistics, dispatch, or related services is highly advantageous. • Strong stakeholder-management skills with the ability to work effectively with senior management and multiple business functions. • Excellent leadership, communication, negotiation, and influencing skills. • Strong analytical and problem-solving capabilities with a data-driven approach to operational decision-making. • Ability to manage multiple strategic initiatives while ensuring reliable day-to-day service delivery. • Strong understanding of corporate governance, policies, audit requirements, and internal controls. • Proficiency in Microsoft Excel, PowerPoint, Word, Power BI, facilities-management systems, or other operational reporting tools is an advantage. • Ability to develop and implement service standards, operating procedures, governance frameworks, and continuous-improvement programs. • Bachelor’s degree in Business Administration, Facilities Management, Engineering, Operations Management, Property Management, or a related discipline is preferred. • Professional certifications in Facilities Management, Workplace Management, Project Management, Procurement, Occupational Safety, or Business Administration are an advantage. 🌟 What We Offer • Opportunity to lead a broad portfolio covering Workplace Operations, Facilities, Fleet, Logistics, Workplace Services, and Administration. • Exposure to enterprise-wide transformation, governance, service excellence, cost optimization, and workplace strategy. • Opportunity to work directly with senior leadership and multiple business functions. • Significant influence over workplace experience, operational standards, vendor performance, and administration strategy. • Hands-on experience leading multidisciplinary teams and large-scale operational improvement initiatives. • Career progression into Director of Administration, Head of Corporate Services, Director of Workplace Operations, Head of Facilities, Chief Administrative Officer, or Chief Operating Officer roles. • A high-impact, leadership-oriented, and transformation-focused working environment. • Executive leadership development, professional training, mentorship, and continuous career development opportunities. - • Competitive compensation, performance incentives, and comprehensive benefits package.

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