Customer Service Representative/ Receptionist
Company not disclosed
Job Description
Candidate Requirements - Must have her own valid UAE residence visa. - Proven experience in customer service, patient support, or a similar front-desk role; healthcare or clinic experience is preferred. - Ability to manage patient interactions calmly, respectfully, and professionally. - Skilled in handling inquiries, resolving concerns, and ensuring a positive patient experience. - Strong verbal and written communication skills in English; Arabic or other languages would be an advantage. - Excellent organizational and time-management skills, with close attention to appointment scheduling and record-keeping. - Comfortable using computers, appointment-management software, and standard office equipment. - Professional, respectful, and inclusive when working with patients and colleagues from diverse backgrounds. - Minimum qualification: High school diploma or equivalent. - Additional education or certification in administration, customer service, or healthcare support would be beneficial.
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