Key Account Executive

Job Purpose To execute the company’s sales strategies by managing assigned key accounts, building strong customer relationships, and achieving defined sales targets. The Key Account Executive plays a vital role in expanding product awareness, driving business growth, and delivering outstanding customer service within the assigned area. - Key Responsibilities Sales & Target Achievement - Achieve or exceed assigned sales targets for specific products in the designated territory or accounts. - Ensure implementation of monthly and quarterly activity plans to support target delivery. Key Account Management - Maintain and grow relationships with assigned key accounts, acting as the primary point of contact. - Ensure proper documentation of all key account activities and maintain updated customer files. - Support the execution of commercial agreements and promotional initiatives. Market Intelligence - Collect and relay market insights to sales management regarding competitor activity, customer needs, and emerging trends. - Monitor competitor performance and suggest strategic actions to improve market positioning. Customer Relationship Management - Develop trust-based relationships with healthcare professionals, purchasing stakeholders, and institutional decision-makers. - Respond to customer inquiries and complaints in a professional and timely manner, ensuring customer satisfaction and loyalty. Reporting and Forecasting - Submit accurate and timely reports on sales performance, account status, and field activities. - Assist in forecasting demand and provide feedback to support sales planning and inventory control. Team Collaboration - Collaborate with the wider sales and marketing team to align on goals and campaigns. - Support field activities, conferences, and promotional events when required. Compliance and Resource Utilization - Ensure all promotional and sales activities are conducted in line with company policies, ethical standards, and industry regulations. - Optimize the use of company-provided tools and resources to maximize customer engagement and business impact. - Qualification & Experience (Internal) - At least 3 years’ experience as executive medical rep with two years 100% and one year 95% sales achievement. - Strong ability to build and maintain client relationships. - Effective communication, negotiation, and presentation skills in both English and Arabic. - Demonstrated ability to meet or exceed sales targets. - Qualification & Experience (External) - Bachelor’s degree in pharmacy, Life Sciences, Business, or a related field. - 3–4 years as key account experience in the pharmaceutical company. - Strong ability to build and maintain client relationships. - Effective communication, negotiation, and presentation skills in both English and Arabic. - Demonstrated ability to meet or exceed sales targets. - Key Competencies - Good understanding of the healthcare and pharmaceutical market in Saudi Arabia. - Commercially driven with a focus on achieving measurable outcomes. - Strong interpersonal skills and customer-centric mindset. - Ability to analyze territory and account data to identify opportunities. - Self-motivated, organized, and capable of managing multiple accounts effectively. - Proficiency in Microsoft Office and CRM systems (e.g., Salesforce, Veeva).

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