Job Description
Microsoft 365 Support Engineer 📍 Singapore | Full-Time We are looking for Microsoft 365 Support Engineers to provide Level 2 support and administration across the Microsoft 365 service catalogue. Key Responsibilities - Deliver day-to-day support for Microsoft 365 services, incidents, requests, and approved changes. - Administer Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID. - Manage users, groups, licenses, MFA, SSPR, and Conditional Access. - Support Intune, Defender, Purview, and tenant-supporting Azure services. - Monitor service health, troubleshoot issues, and manage Microsoft support cases. - Participate in on-call support and operational improvements. Requirements - 2+ years of Microsoft 365 administration or L2 support experience. - Hands-on experience with Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID. - Familiarity with ITIL processes, SLA-driven support, and incident management. - MS-102, MD-102, or equivalent M365 experience. Preferred - Experience with Intune, Defender, Purview, PowerShell, and Power Platform Governance. - Exposure to government or regulated environments. - Microsoft security certifications are advantageous. 📩 Interested candidates may apply directly or reach out for a confidential discussion. #Hiring #Microsoft365 #M365 #TechnicalLead #SupportEngineer #Azure #EntraID #Intune #Defender #Purview #ITJobs #SingaporeJobs
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