Sales & Client Success Executive

Company Description Cityray Technology, established in Hong Kong in 1987, is a leading innovator in HR technology solutions. The company provides a comprehensive suite of HR applications, automating processes such as recruitment, performance management, payroll, and training. With a strong presence in Hong Kong and mainland China, Cityray serves numerous corporate clients, including Fortune Global 500 companies and listed corporations. Dedicated to delivering sustainable and advanced HR solutions, Cityray remains steadfast in its mission to enhance human capital and drive digital transformation initiatives globally. Job Description We are seeking a dedicated and dynamic Sales & Client Success Executive to drive business growth and ensure long-term client satisfaction. This role focuses on enhancing our brand image, engaging with corporate clients, and driving our marketing efforts through digital and nondigital channels. As a key bridge between our solutions and our clients, you will have the unique opportunity to communicate directly with management from well-known multinational companies and listed companies, as well as collaborate with famous enterprises, associations, and statutory bodies to expand your professional network. Additionally, you will learn and apply advanced analytics software to perform data analysis and build office automation services to optimize business workflows. Responsibilities Client Success & Relationship Management: - Serve as the primary contact point for clients, ensuring their business objectives are met through our services. - Organizing communication, events and projects to build and maintain strong, long-term relationships with clients and key stakeholders. - Addressing their concerns promptly to ensure high satisfaction and retention. - Guide clients through the onboarding process and ensure they are effectively utilizing our products and platforms - CAP. Sales & Brand Building: - Identify opportunities to expand service offerings to existing clients to drive revenue growth. - Develop and implement communication strategies that effectively promote our corporate services and enhance brand image. - Conduct market research and client surveys to identify industry trends and adjust business strategies accordingly. Marketing and Social Media: - Develop and execute social media campaigns, digital and nondigital marketing strategies to increase brand awareness. - Create engaging content, graphics, and videos that resonate with our corporate audience and promote our brand values. Requirements - Inclusivity : We welcome candidates of different genders, races, and disabilities. - Location & Language : Must be located in Hong Kong and be a fluent Cantonese speaker. - Education : Bachelor’s degree in communications, Marketing, Business, or a related field. - Experience: Experience in corporate communications, sales, marketing, or account management is an advantage. - Technical Skills : Strong understanding of social media platforms and digital marketing strategies; eager to learn software systems and data analysis. - Communication : Excellent written and verbal communication skills; ability to interact confidently with corporate management.Work - Attitude : Ability to work collaboratively and independently in a fast-paced environment; willing to accept opinions and follow supervisor’s instructions. - Offer - 5-day work week - Flexi-work arrangement - MPF scheme - Medical Benefits - Recreational facilities - Statutory holidays, sick leave, birthday leave, marriage leave, maternity/paternity leave, family care leave will be entitled - Annual activities - Volunteer service - Salary: Negotiable

• Vice President, Large Enterprise Clients Sales

  Hong Kong, Hong Kong SAR

• Client Analyst (Sales Support) – Intermediary

  Hong Kong SAR