Business Analyst

Roles Responsibilities The role combines Business Analysis and Project Management responsibilities, requiring a strong understanding of Identity and Access Management (IAM), particularly SailPoint, along with the ability to manage customer expectations, project scope, timelines, dependencies, risks, and delivery teams. The role is techno-functional and customer-facing, requiring strong IAM/SailPoint knowledge, business analysis capabilities, project management skills, stakeholder management, and the ability to work effectively with both business and technical teams. Location: Riyad, KSA Mode of work: Work from the office (Daily) Qualification - Bachelor's degree in Computer Science, Information Technology, or a related field. - 7-9 years of overall experience in IAM and Min 3 years as a SailPoint business analyst. - SailPoint Product or ITIL or equivalent certification preferred. Job Description - Identify and analyse applications, business processes, user populations, and access requirements relevant to IAM initiatives. - Work with application and business owners to understand application usage, access models, roles, approval processes, and ownership. - Define and document IAM use cases, access requirements, JML processes, certification requirements, and business workflows. - Coordinate with the IAM Architect and technical teams to translate business needs into actionable implementation activities. - Manage project scope, timelines, milestones, dependencies, risks, issues, and deliverables for SailPoint project. - Coordinate across customer stakeholders, application owners, IAM teams, and technical teams to ensure timely delivery. - Drive application onboarding activities, including application prioritization, stakeholder coordination, data collection, validation, and readiness tracking. - Coordinate UAT, business validation, defect resolution, sign-off, and production readiness. - Prepare project status, KPI, RAID, and management reports for customers and leadership. - Support SailPoint implementation and IAM transformation initiatives by providing strong functional and business-process knowledge. Required Skills - Strong communication, presentation and collaboration skills. - Strong Customer Management Skills - Multiple Stakeholder management skills. - Strong understanding of IAM/IGA concepts, including JML, access requests, access certifications, roles, provisioning, and application onboarding. - Experience in application and business-process analysis, working with application owners and business stakeholders. - Good understanding of the SailPoint implementation lifecycle and ability to work effectively with IAM Architects and technical teams. - Proven experience in project coordination/management, including timelines, dependencies, risks, issues, and stakeholder management.

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