Human Resources Business Partner (for Supermarket or Catering)

Grandiose
Dubai, United Arab Emirates
Salary not specified
Posted
Full-time
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Job Description

At Grandiose, we are currently seeking a HRBPs to support our growing Retails Supermarket & Catering team. Job Purpose: Act as a strategic HR partner to the eCommerce function, driving performance, organizational effectiveness, and workforce discipline across operations, while supporting rapid business growth and scalability. Key Responsibilities: 1. Performance Management & Discipline - Drive performance culture across eCommerce teams (operations, call center, outsourced staff) - Implement and enforce performance frameworks (KPIs, reviews, corrective actions) - Identify low performers and ensure timely action (coaching, PIPs, exits) - Support leadership in maintaining accountability and high standards 2. Workforce Planning & Scaling - Support manpower planning aligned with business growth (dark stores, expansion, peak demand) - Ensure optimal staffing levels across all functions - Work with outsourcing partners to manage workforce supply and quality - Anticipate hiring needs based on business forecasts 3. Employee Relations & Issue Resolution - Handle employee concerns, conflicts, and escalations effectively - Maintain balance between employee engagement and business priorities - Ensure issues are resolved quickly without disrupting operations - Act as a trusted advisor to managers on people-related matters 4. Organizational Development - Support structuring of teams as the business scales - Identify gaps in roles, capabilities, and reporting lines - Work with leadership to improve team efficiency and clarity 5. HR Processes & Compliance - Ensure adherence to company policies, labor laws, and HR processes - Manage onboarding, transfers, exits, and documentation - Maintain strong governance across outsourced and internal teams 6. Engagement (With Purpose) - Drive targeted engagement initiatives that improve performance and retention - Avoid “vanity engagement” — focus on what impacts output and stability - Monitor morale and act before it impacts productivity Required Skills and Qualifications: - 5–8 years experience as HRBP, preferably in retail (Supermarket) , Catering or Food Production segment - Experience handling large workforce populations (including outsourced staff) - Strong understanding of labor laws and HR practices in UAE - Proven ability to work in fast-paced, high-pressure environments - Strong stakeholder management with business leaders

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About Grandiose

Retail / Wholesale / Distribution
Dubai, United Arab Emirates
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